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24 HOUR DOMESTIC VIOLENCE CRISIS LINE LINEA DE CRISIS LAS 24 HORAS SOBRE VIOLENCIA DOMÉSTICA 707-255-NEWS (6397) OUTSIDE OF NAPA COUNTY FUERA DEL CONDADO DE NAPA IN EMERGENCY CALL 911 1-800-799-7233
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Survivor StoriesClient Success: We recently had a woman call our crisis line in a desperate situation. Her co-worker of many years had just confided in her that she was in an abusive relationship and now her little girl was showing signs of trauma. She didn’t know what to do — her friend needed help right at that moment! We arranged to have them come into our administrative office to meet with a crisis counselor in person. When they arrived, the victim was visibly shaken and was overwhelmed with emotion. She said she had finally realized the toll ten years of abuse was taking on her daughter. With her friend/co-worker by her side, she continued to disclose years of emotional and physical abuse that had been consistently escalating over time. Her husband had told her if she ever left him she would pay miserably. Once she was able to calm down, the crisis counselor completed a safety assessment. It was quickly realized that the woman and her daughter needed to leave as soon as possible. We worked together to create an in-depth safety plan that allowed her to gather their things and then come into shelter while her husband was away at work. The woman was very ashamed and had a hard time accepting help. She had spent years minimizing the abuse and kept asking, “Please just tell me I’m not crazy – please tell me this is really as bad as it feels.” 24 hours later she was in our shelter feeling safe, calm, and very relieved.
Before I came to NEWS, I spent every day wondering if this time the promises to change would finally come true. I spent so much energy trying to get through each day without a blow-up, trying to keep the peace, but I always knew deep down it wouldn’t last. The fight would happen; I couldn’t prevent it. I was always afraid -- how bad would it be this time? Would he hit me, would the children see? I couldn’t see a way out. NEWS helped me see understand how I could create a different life for myself and my children. Today there is no more fear. I only wish I hadn’t waited so long to make the call.
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