SAFETY ALERT: Computer use is traceable and Internet activities can never be fully erased from your hard drive. If you think your computer use might be monitored please find a safer place to surf the web, like at a friend's house or the public library. Or call the 24 hour domestic violence hotline at (707) 255-NEWS (6397) if you are in Napa County or (800) 799-7233 if you are outside of Napa County. If you are viewing our site and need to get away quickly to an unrelated site, click the red ESCAPE button in the upper right corner and you will be redirected. Please test this feature on your computer RIGHT NOW to ensure you are comfortable using it.

En Español Continue

ALERTA DE SEGURIDAD: El uso de una computadora puede ser identificado y actividades en la internet nunca pueden ser totalmente eliminadas del disco duro. Si piensas que tu uso de computadora posiblemente esta siendo monitoriado favor de encontrar un  lugar seguro donde puedas navegar la red social, por ejemplo la casa de una amistad confiable o la biblioteca publica. O llama a nuestra  linea de Violencia Domestica disponible las 24 horas al 707-255-NEWS (6397) si te encuentras en el Valle de Napa, o a este (800) 799-7233 si te encuentras fuera del Condado de Napa. Si estas visitando nuestra pagina y necesitas salirte rapidamente a una pagina no relacionada, oprime el boton rojo de ESCAPE arriba en la esquina de la mano derecha y seras desviado/a. Favor de probar este función en su computadara AHORA MISMO para asegurarse que se sienta comodo/a usando esta función.

Los servicios de NEWS están disponibles para todos, independientemente del estatus migratorio.

In English Continuar

En Español Continue


NEWS is here to help!

NEWS is committed to supporting victims of domestic violence and sexual abuse, especially during this time of escalated stress and anxiety. Out of deep respect for the health of our employees and their families, our service deliveries have been altered slightly. In no way will our commitment to providing safety, hope, healing and empowerment for survivors of domestic and sexual abuse be minimized.

NEWS considers itself to be an “essential service” and we remain active and available to support those individuals and families suffering during this uncertain time.

On March 17th, NEWS staff started offering services remotely. NEWS program staff will do everything possible to provide compassionate trauma-informed care throughout this situation, with as little disruption as possible.

As of March 27th, NEWS is working to continue to maintain safe housing for our clients. We are experiencing a high volume of housing assistance requests. People requesting housing assistance may be asked to be put on a wait list to be contacted at a later date. We understand this is a very stressful time. We will contact those requesting services as quickly as possible. We ask that people requesting housing assistance have patience with us during this time as the NEWS Housing Program is doing its best to keep up with the needs of our community. 

If you, or anyone you know, needs to access NEWS services at any time, please have them call our 24-hour help line (707) 255-6397 for immediate assistance. Also, visit us at or email us at

Thank you for your understanding and consideration,

Tracy Lamb
Executive Director

In English Continuar

Ponte al día sobre covid-19

Los servicios de NEWS están disponibles para todos, independientemente del estatus migratorio

¡NEWS está aquí para ayudar!

NEWS se compromete a apoyar a las víctimas de violencia doméstica y abuso sexual, especialmente durante este tiempo de mucho estrés y ansiedad. Por un profundo respeto por la salud de nuestros empleados y sus familiares, nuestros servicios se verán ligeramente distintos. De ninguna manera se minimizará nuestro compromiso de proporcionar seguridad, esperanza, sanación y empoderamiento a los sobrevivientes de violencia doméstica y abuso sexual.

NEWS se considera un "servicio esencial" y permanecemos activos y disponibles para apoyar a las personas y familias que sufren durante este tiempo difícil.

El 17 de marzo, el personal de NEWS comenzó a ofrecer servicios de forma remota. El personal del programa NEWS hará todo lo posible para brindar atención compasiva informada sobre el trauma en toda esta situación, con la menor interrupción posible. A partir del 27 de marzo, NEWS estará trabajando para continuar manteniendo viviendas seguras para nuestros clientes. Estamos experimentando un gran volumen de solicitudes de asistencia de vivienda. A las personas que solicitan asistencia para la vivienda se les solicita que se incluyan en nuestra lista de espera para ser contactados más adelante. Entendemos que este es un momento muy estresante. Nos pondremos en contacto con los solicitantes de servicios lo antes posible. 

Si usted, o alguien que conoce, necesita acceder a los servicios de NEWS en cualquier momento  llamen a nuestra línea de ayuda las 24 horas (707) 255-6397 para asistencia inmediata. Además, visítenos en o

Gracias por su comprensión y consideración.

Tracy Lamb, directora ejecutiva de NEWS

707-255-NEWS (6397)





Para Español vaya AQUI.

NEWS welcomes and is supportive of all persons. NEWS does not discriminate against any person on the basis of race, color, national origin, disability, gender, gender identity, sexual orientation, gender expression, or age in admission, treatment, or participation in its programs, services and activities, or in employment. All services are confidential.

NEWS staff has been trained through the LGBTQ Connection in best practices for inclusion of the LGBTQ community.

Vital services provided by NEWS fall within the twelve programs briefly outlined as follows.

  • Help Line: This 24-hour service provides domestic violence and sexual assault crisis intervention, support and counseling 365 days of the year averaging 1,200 calls each year. The crisis line number is (707) 255-NEWS (6397).
  • Emergency Confidential Shelter: Each year, over 3,000 shelter days are provided to victims of family violence. An average of 150 women, men and children are served per year. We are required by the California Office of Emergeny Services to supply equal shelter services to men and women and can accomodate any gender or gender identity at the emergency shelter on a limited first come/first served basis. We also have additional short-term shelter options for victims in order to have time to come up with a safety plan if the main shelter is full.
  • Sexual Assault Victim Services (SAVS): Each year approximately 200 Napa County survivors of sexual abuse turn to SAVS for emotional support, advocacy, information and resources. SAVS is part of a multi-disciplinary Sexual Assault Response Team (SART) which includes law enforcement, forensic nurse examiners, and the DA’s office.
  • Children’s Services: Staff work closely with Child Welfare, Family Court, COPE Family Center, Mentis, the school system, private therapists and other related agencies.
  • Kids Exposed to Domestic Violence (KEDS): This program works in the community to provide a differential response and follow-up counseling for exposed children and their families.
  • Court Advocacy: Provides victim assistance with kick-out orders; temporary and permanent restraining orders; emergency protective orders; and court accompaniment.
  • Counseling Groups: Multiple types of support groups including weekly shelter resident peer groups; weekly educational meetings; community drop-in support groups (English and Spanish); and groups for non-offending parents of sexual assault victims. (At this time, counseling groups are only available to women or those identifying as women).
  • Transitional Housing: Provides transitional housing for over 20 survivors and their families per year with continuing intensive case management, counseling and assistance for 18 months.
  • Safe Solutions Program: Provides case management to clients with co-occurring domestic violence, substance abuse and/or mental health issues.
  • Outreach, Education & Prevention: Staff provide presentations to the community including civic organizations, faith-based organizations, educational institutions, and local businesses. Topics include safety with text messages (sexting), facebook and social media, dating, and bullying.
  • Administrative Center: The Center is located in a non-confidential location near bus lines and the county hospital. At least one bilingual staff member is available in the office at all times. It is located in The Napa Valley Vinter's Community Health Center (Olé Health), 1141 Pear Tree Lane, Suite 220, Napa. The office phone number is (707) 252-3687.
  • Volunteer Program: Comprehensive training program prepares volunteers to assist in programs such as the emergency shelter, court advocacy, and transitional housing.

Client Non-Discrimination Clause: All individuals will receive services without discrimination of race, color, gender identity, sexual orientation, creed, religion, age, pregnancy, marital status, or national origin. Everyone has the right to services in an environment which is safe, to be treated with dignity and respect, protected by confidentiality and to have access to written information about oneself. Everyone will receive information about mental health services and other social services. This organization will comply with all applicable federal and state laws designed to assure non-discrimination for these services.

"We should indeed keep calm in the face of difference, and live our lives in a state of inclusion and wonder at the diversity of humanity." -- George Takei