SAFETY ALERT: Computer use is traceable and Internet activities can never be fully erased from your hard drive. If you think your computer use might be monitored please find a safer place to surf the web, like at a friend's house or the public library. Or call the 24 hour domestic violence hotline at (707) 255-NEWS (6397) if you are in Napa County or (800) 799-7233 if you are outside of Napa County. If you are viewing our site and need to get away quickly to an unrelated site, click the red ESCAPE button in the upper right corner and you will be redirected. Please test this feature on your computer RIGHT NOW to ensure you are comfortable using it.

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ALERTA DE SEGURIDAD: El uso de una computadora puede ser identificado y actividades en la internet nunca pueden ser totalmente eliminadas del disco duro. Si piensas que tu uso de computadora posiblemente esta siendo monitoriado favor de encontrar un  lugar seguro donde puedas navegar la red social, por ejemplo la casa de una amistad confiable o la biblioteca publica. O llama a nuestra  linea de Violencia Domestica disponible las 24 horas al 707-255-NEWS (6397) si te encuentras en el Valle de Napa, o a este (800) 799-7233 si te encuentras fuera del Condado de Napa. Si estas visitando nuestra pagina y necesitas salirte rapidamente a una pagina no relacionada, oprime el boton rojo de ESCAPE arriba en la esquina de la mano derecha y seras desviado/a. Favor de probar este función en su computadara AHORA MISMO para asegurarse que se sienta comodo/a usando esta función.

Los servicios de NEWS están disponibles para todos, independientemente del estatus migratorio.

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NEWS is here to help!

NEWS is committed to supporting victims of domestic violence and sexual abuse, especially during this time of escalated stress and anxiety. Out of deep respect for the health of our employees and their families, our service deliveries have been altered slightly. In no way will our commitment to providing safety, hope, healing and empowerment for survivors of domestic and sexual abuse be minimized.

NEWS considers itself to be an “essential service” and we remain active and available to support those individuals and families suffering during this uncertain time.

On March 17th, NEWS staff started offering services remotely. NEWS program staff will do everything possible to provide compassionate trauma-informed care throughout this situation, with as little disruption as possible.

As of March 27th, NEWS is working to continue to maintain safe housing for our clients. We are experiencing a high volume of housing assistance requests. People requesting housing assistance may be asked to be put on a wait list to be contacted at a later date. We understand this is a very stressful time. We will contact those requesting services as quickly as possible. We ask that people requesting housing assistance have patience with us during this time as the NEWS Housing Program is doing its best to keep up with the needs of our community. 

If you, or anyone you know, needs to access NEWS services at any time, please have them call our 24-hour help line (707) 255-6397 for immediate assistance. Also, visit us at or email us at

Thank you for your understanding and consideration,

Tracy Lamb
Executive Director

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Ponte al día sobre covid-19

Los servicios de NEWS están disponibles para todos, independientemente del estatus migratorio

¡NEWS está aquí para ayudar!

NEWS se compromete a apoyar a las víctimas de violencia doméstica y abuso sexual, especialmente durante este tiempo de mucho estrés y ansiedad. Por un profundo respeto por la salud de nuestros empleados y sus familiares, nuestros servicios se verán ligeramente distintos. De ninguna manera se minimizará nuestro compromiso de proporcionar seguridad, esperanza, sanación y empoderamiento a los sobrevivientes de violencia doméstica y abuso sexual.

NEWS se considera un "servicio esencial" y permanecemos activos y disponibles para apoyar a las personas y familias que sufren durante este tiempo difícil.

El 17 de marzo, el personal de NEWS comenzó a ofrecer servicios de forma remota. El personal del programa NEWS hará todo lo posible para brindar atención compasiva informada sobre el trauma en toda esta situación, con la menor interrupción posible. A partir del 27 de marzo, NEWS estará trabajando para continuar manteniendo viviendas seguras para nuestros clientes. Estamos experimentando un gran volumen de solicitudes de asistencia de vivienda. A las personas que solicitan asistencia para la vivienda se les solicita que se incluyan en nuestra lista de espera para ser contactados más adelante. Entendemos que este es un momento muy estresante. Nos pondremos en contacto con los solicitantes de servicios lo antes posible. 

Si usted, o alguien que conoce, necesita acceder a los servicios de NEWS en cualquier momento  llamen a nuestra línea de ayuda las 24 horas (707) 255-6397 para asistencia inmediata. Además, visítenos en o

Gracias por su comprensión y consideración.

Tracy Lamb, directora ejecutiva de NEWS

707-255-NEWS (6397)





If you or someone you know has been a victim of  Domestic Violence or Sexual Abuse, please contact our NEWS team. We are available 24 hours a day, 7 days a week to provide resources and support. Please call our Help Line, (707) 255-NEWS, or contact us online HERE.

You can remain anonymous, or you can come see us in person from 8 to 5 M-F at our business office, 1141 Pear Tree Lane, Suite 220, in Napa. All services are free and confidential. We won’t judge or tell you what to do. We can be a sounding board for you and can offer you information and resources. 
NEWS services are available to everyone, regardless of immigration status.

Note: unless noted, stock photos are used and minor details edited to protect the survivor's anonymity

“I felt tired and sick all the time”

“I hadn’t been to the doctor in over a year. I knew that I had Type 2 Diabetes, but with the stress and instability of my abusive marriage I had not been monitoring my glucose level. I didn’t have medical insurance and I couldn’t afford the medications anyway.  Needless to say, I had not been feeling well for quite some time. Once my shelter case manager found out about it, she got me to OLE Health the next day. NEWS paid for the appointment and my prescriptions. Then they helped me apply for MediCal so I could continue to take care of my health. I feel so much better now.”

(Woman, Napa, Shelter Program)

Thank you for being so chill and relatable!

“Thank you for coming and being part of CLARA with us. Thank you for making CLARA even more fun and being so chill with us. I appreciate you for talking with us about topics we are afraid of talking with to our parents. I’m gonna miss you! Come again next year, please! ♥”

(Teen girl, Calistoga, YOUth Matter MIddle and High School Education Program, Teaching Healthy Relationships)

Tony has helped NEWS provide back-to-school backpacks filled with school supplies to over 100 children exposed to trauma each year

“Kelsea and I want the kids to know that there are people out there who care about their education. The youth are the future and we want to help them and their families not have to worry about the stress of affording school supplies. We want to take some of that pressure off of their shoulders and let them focus on their education.”

(Tony & Kelsea Aguilera, Bodega Shipping Co NV, Kids Exposed to Domestic Violence (KEDS) Program)

“I got a new job, but I couldn’t get to work”

“I needed a California Driver’s license so I could drive my daughter to school and get to my new job. I had outstanding tickets from another state that I escaped my abuser from that needed to be paid in order to get the driver’s license.  NEWS braided funds from a variety of sources to pay off my fines and fees. They even called the court in the other state and also did what was necessary to get my bench warrant dismissed. I was then able to get my license. They estimated that it cost about $3,000, but it changed the course of my life forever.”

(Woman, Napa, Self Sufficiency & Housing Program)

“The way that they talk is like you’re a real person”

“Just when you walk in to NEWS, even the way they greet you…they’ll offer you a beverage…It’s just like, I don’t know, you just feel like they are happy that you are here, and that you’re not bothering  them, and everyone the way that they speak is very…I don’t know what it is. It’s just a demeanor, I guess. I feel especially contrasted with places like the welfare office or court where you really are on the defense. Like ‘What do you want? Prove it. Where are your documents?’ They’re never like that here. They’re like, ‘Okay, we can work with that. Don’t worry about it.’ I guess it’s a little thing, but it is…it’s just the way that they talk is like you’re a real person. They’re happy that you are here.”

(Woman, St. Helena, Crisis Intervention Services)