SAFETY ALERT: Computer use is traceable and Internet activities can never be fully erased from your hard drive. If you think your computer use might be monitored please find a safer place to surf the web, like at a friend's house or the public library. Or call the 24 hour domestic violence hotline at (707) 255-NEWS (6397) if you are in Napa County or (800) 799-7233 if you are outside of Napa County. If you are viewing our site and need to get away quickly to an unrelated site, click the red ESCAPE button in the upper right corner and you will be redirected. Please test this feature on your computer RIGHT NOW to ensure you are comfortable using it.

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ALERTA DE SEGURIDAD: El uso de una computadora puede ser identificado y actividades en la internet nunca pueden ser totalmente eliminadas del disco duro. Si piensas que tu uso de computadora posiblemente esta siendo monitoriado favor de encontrar un  lugar seguro donde puedas navegar la red social, por ejemplo la casa de una amistad confiable o la biblioteca publica. O llama a nuestra  linea de Violencia Domestica disponible las 24 horas al 707-255-NEWS (6397) si te encuentras en el Valle de Napa, o a este (800) 799-7233 si te encuentras fuera del Condado de Napa. Si estas visitando nuestra pagina y necesitas salirte rapidamente a una pagina no relacionada, oprime el boton rojo de ESCAPE arriba en la esquina de la mano derecha y seras desviado/a. Favor de probar este función en su computadara AHORA MISMO para asegurarse que se sienta comodo/a usando esta función.

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707-255-NEWS (6397)




Our Services

The NEWS Safe House is a safe, confidential house located in a residential neighborhood.  It is a real home with a beautiful kitchen, private bedrooms and bathrooms, indoor and outdoor play areas for children, and a cozy family room where clients can relax or hold family meetings.  NEWS staff is there around the clock to work with clients on individualized plans to find resources for a future free of violence.

24-hour Help Line confidential support is provided by a trained domestic violence counselor in either English or Spanish at 707-255-NEWS (6397).  Anyone is welcome to call us to talk about any experiences or concerns regarding abusive relationships.

Counseling Services are provided by an intern therapist under supervision of a licensed therapist, and are available in English and Spanish for uninsured victims of domestic violence through the “Bridges” Program (in collaboration with Family Services of the Napa Valley).  Clients are referred by NEWS staff for short-term, one-on-one, professional counseling.

“Seeking Safety”  group counseling for women is available at no cost at several confidential locations throughout the community in both English and Spanish.  These sessions are strengths-based and focused on creating healthy coping skills.

Adults are not the only victims of Domestic Violence: NEWS’ Kids Exposed to Domestic Violence Services (KEDS) addresses the needs of the children of Domestic Violence survivors. Our Children’s Advocates provide support, care and fun activities for children while they are in our shelter or at the NEWS office. The advocates are also available to talk with victims of domestic violence about their concerns over what their children may have seen, heard or been exposed to in the home and how it is affecting them. There are many helpful services and activities for children and parents available in our community. The Children’s Advocates help connect families with those activities that fit their needs and preferences. The ultimate goal of the KEDS Program is to help children and families heal from their exposure to domestic violence and to prevent future violence in the lives of children. We believe that with early intervention and support, a brighter, violence-free future is possible for every child.

The Court Advocacy Program provides help with the process of filing for protective orders and advocacy to victims of domestic violence.  The Court Advocate will work together with clients to find resources pertaining to child custody, visitation, and other civil issues related to abuse.

The Domestic Violence Response Team Program utilizes a team of trained domestic violence counselor volunteers to respond immediately to victims of domestic violence at the request of law enforcement.  They either go directly to the scene of an incident or to a designated safe location.  The counselors provide emotional support, information, safety planning, and resources.  They work with each client to develop a plan for follow-up services.

“Safe Solutions” is a program funded by Napa County, to provide one-on-one case management services.  This program is designed for clients with co-occurring substance abuse, mental health, and/or domestic violence issues.  Very often, women trapped in violent relationships come from traumatic childhoods.  They have often witnessed abuse or been victims of abuse themselves.  In an effort to cope, some women have turned to unsafe behaviors such as self-medication or self-injurious behavior.  This program focuses on safe behavior, and creating, in partnership with clients, tools to cope in healthy ways by using the clients own strengths and abilities.

The Transitional Housing Program assists clients in finding safe, affordable housing.  Continued supportive services are also a part of this program.  These services can last for up to two years.  Many NEWS clients who find shelter in the Safe House, transition into apartments of their own.

The Survivor Pet Outreach Team (SPOT) is a program of NEWS which matches the pets of women entering the NEWS emergency shelter with a foster caregiver who will take care of the animal while the woman receives care and counseling at the shelter. Often women will choose to stay with their abuser instead of seeking shelter because they are afraid that their beloved pet will be harmed or neglected. SPOT provides a safe home for the pet with a caring trained volunteer. Once the survivor is ready to live on her own, the pet will be returned, safe and sound.

The "Soft Place to Land" program is designed to provide brand new beds to victims of domestic violence and sexual assault. Many times, families escaping a violent home leave with only what they can carry in one bag, or what they can fit into the trunk of their car. At NEWS we understand the importance of not only supporting these families in finding new safe homes, but also making sure they have a clean and comfortable place to sleep. We also understand that many sexual assault victims are abused in their own beds, the trauma of having to sleep in that same bed night after night often bring back unbearable memories.

We are partnering with Sleep City here in Napa. The beds are of high quality and delivered free by Sleep City.

To donate to A Soft Place to Land, please click HERE, and go to the “A Soft Place to Land” box toward the bottom of the page, or send a check to NEWS, 1141 Pear Tree Lane, Suite 220, Napa, CA 94558, and designate “A Soft Place to Land” in the memo.

The NEWS Volunteer Program provides one or two 60-hour training sessions per year, free of cost, for those interested in becoming Domestic Violence and Sexual Assault Counselors.  Volunteer opportunities include becoming a member of the Domestic Violence Response Team (DVRT) and Sexual Assault response team (SART), helping provide court advocacy services, and working at the safe house on the 24-hour Help line.

There are many other ways volunteers can help NEWS:  assisting at special events, fundraising, supporting outreach and education programs, connecting NEWS to service organizations, or serving on our board of directors.  Please contact us for more information at 707-252-3687.

Outreach and Education is an important part of ending domestic violence in our community.  NEWS provides domestic violence prevention and education programs to schools, underserved populations, employers, social service organizations, and the general public in an effort to help the community identify and understand the dynamics of domestic violence, and where to get help if they need it.

NEWS does not discriminate against any person on the basis of race, color, national origin, disability, gender, sexual orientation, gender identity, gender expression, or age in admission, treatment, or participation in its programs, services and activities, or in employment.

Client Non-Discrimination Clause: All individuals will receive services without discrimination of race, color, sex, sexual orientation, creed, religion, age, pregnancy, marital status, or national origin. To receive services in an environment which is safe, to be treated with dignity and respect, protected by confidentiality and to have access to written information about oneself. To receive information about mental health services and other social services. This organization will comply with all applicable federal and state laws designed to assure non-discrimination for these services.

Client Grievance Policy

For further information about this policy, contact: Shea Hunter, 707-252-3687, TDD/State Relay: English: 866-660-4288 | Spanish: 866-288-1311.

The 3 Rs of NEWS: Refuge, Recovery, Renewal