SAFETY ALERT: Computer use is traceable and Internet activities can never be fully erased from your hard drive. If you think your computer use might be monitored please find a safer place to surf the web, like at a friend's house or the public library. Or call the 24 hour domestic violence hotline at (707) 255-NEWS (6397) if you are in Napa County or (800) 799-7233 if you are outside of Napa County. If you are viewing our site and need to get away quickly to an unrelated site, click the red ESCAPE button in the upper right corner and you will be redirected. Please test this feature on your computer RIGHT NOW to ensure you are comfortable using it.

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ALERTA DE SEGURIDAD: El uso de una computadora puede ser identificado y actividades en la internet nunca pueden ser totalmente eliminadas del disco duro. Si piensas que tu uso de computadora posiblemente esta siendo monitoriado favor de encontrar un  lugar seguro donde puedas navegar la red social, por ejemplo la casa de una amistad confiable o la biblioteca publica. O llama a nuestra  linea de Violencia Domestica disponible las 24 horas al 707-255-NEWS (6397) si te encuentras en el Valle de Napa, o a este (800) 799-7233 si te encuentras fuera del Condado de Napa. Si estas visitando nuestra pagina y necesitas salirte rapidamente a una pagina no relacionada, oprime el boton rojo de ESCAPE arriba en la esquina de la mano derecha y seras desviado/a. Favor de probar este función en su computadara AHORA MISMO para asegurarse que se sienta comodo/a usando esta función.

Los servicios de NEWS están disponibles para todos, independientemente del estatus migratorio.

In English Continuar

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NEWS is here to help!

NEWS is committed to supporting victims of domestic violence and sexual abuse, especially during this time of unprecedented transitions and health concerns. Out of deep respect for our employees and their families, for the time being, we will be pausing the ability to take walk-ins or appointments  at our administrative office, and will be serving clients by phone, video calls, and virtual meetings. In no way will our commitment to providing safety, hope, healing and empowerment for survivors of domestic violence and sexual abuse be minimized.

The NEWS Emergency Shelter programs remain operational 24-hours a day, and we continue to provide safe housing, emergency counseling, and emergency needs to victims escaping violence.

If you, or anyone you know, needs to access NEWS services at any time, please have them call our 24-hour help line (707) 255-6397 for immediate assistance. Also, you may continue on to our website or email us.

Thank you for your understanding and consideration,

Tracy Lamb
Executive Director

In English Continuar

Los servicios de NEWS están disponibles para todos, independientemente del estatus migratorio

¡NEWS está aquí para ayudar!

NEWS se compromete a apoyar a las víctimas de violencia doméstica y abuso sexual, especialmente durante este tiempo de transiciones sin precedentes y preocupaciones de salud. Por un profundo respeto a nuestros empleados y sus familias, por el momento suspenderemos la capacidad de realizar visitas con citas o sin citas en nuestra oficina administrativa. Por el momento, tenderemos a los clientes por teléfono, video llamadas y citas virtuales. De ninguna manera se minimizará nuestro compromiso de brindar seguridad, esperanza, sanación y empoderamiento a las sobrevivientes de violencia doméstica y abuso sexual.

Los programas de Refugio de Emergencia de NEWS permanecen operativos las 24 horas del día, y continuamos brindando vivienda segura, consejería de emergencia y necesidades de emergencia a las víctimas que escapan de la violencia.

Si usted, o alguien que conoce, necesita acceder a los servicios de NEWS en cualquier momento, pídales que llamen a nuestra línea de ayuda las 24 horas (707) 255-6397 para obtener asistencia inmediata. Además, puede continuar en nuestro sitio web o enviarnos un correo electrónico.

Gracias por su comprensión y consideración.

Tracy Lamb, directora ejecutiva de NEWS

707-255-NEWS (6397)




Our Services

In accordance with the Family Violence Prevention and Services Act (426 U.S.C. 10401 et seq.), NEWS does not mandate participation in supportive services as a condition of shelter residency or emergency services. Therefore, NEWS services are completely voluntary and require the consent of an individual in order to provide services.

The NEWS Safe House is a safe, confidential house located in a residential neighborhood. It is a real home with a beautiful kitchen, private bedrooms and bathrooms, indoor and outdoor play areas for children, and a cozy family room where clients can relax or hold family meetings. NEWS staff is there around the clock to work with clients on individualized plans to find resources for a future free of violence. Learn more and see photos of what the house looks like HERE.

24-hour Help Line confidential support is provided by a trained domestic violence counselor in either English or Spanish at 707-255-NEWS (6397).  Anyone is welcome to call us to talk about any experiences or concerns regarding abusive relationships.

Counseling Services are provided by an intern therapist under supervision of a licensed therapist, and are available in English and Spanish for uninsured victims of domestic violence through the “Bridges” Program (in collaboration with Family Services of the Napa Valley). Clients are referred by NEWS staff for short-term, one-on-one, professional counseling. Call 707-255-NEWS (6397) for more information.

“Seeking Safety” Support Group counseling for women is available at no cost at confidential locations throughout the community in both English and Spanish. These sessions are strengths-based and focused on creating healthy coping skills. More information is available HERE.

Sexual Assault Victim Services information is available HERE.

NEWS’ Kids Exposed to Domestic Violence Services (KEDS) addresses the needs of the children of Domestic Violence survivors. Our Children’s Advocates provide support, care and fun activities for children while they are in our shelter or at the NEWS office. The advocates are also available to talk with victims of domestic violence about their concerns over what their children may have seen, heard or been exposed to in the home and how it is affecting them. There are many helpful services and activities for children and parents available in our community. The Children’s Advocates help connect families with those activities that fit their needs and preferences. The ultimate goal of the KEDS Program is to help children and families heal from their exposure to domestic violence and to prevent future violence in the lives of children. We believe that with early intervention and support, a brighter, violence-free future is possible for every child. More information is available HERE.

The Court Advocacy Program provides help with the process of filing for protective orders and advocacy to victims of domestic violence. The Court Advocate will work together with clients to find resources pertaining to child custody, visitation, and other civil issues related to abuse. Call 707-255-NEWS (6397) for more information.

The Domestic Violence Response Team Program utilizes a team of trained domestic violence counselor volunteers to respond immediately to victims of domestic violence at the request of law enforcement. They either go directly to the scene of an incident or to a designated safe location.  The counselors provide emotional support, information, safety planning, and resources. They work with each client to develop a plan for follow-up services. 

The Transitional Housing Program assists clients in finding safe, affordable housing. Continued supportive services are also a part of this program. These services can last for up to two years.  Many NEWS clients who find shelter in the Safe House, transition into apartments of their own. Click HERE for more information.

Launched in April 2017, NEWS About Sports is an educational program for youth, parents and coaches that promotes healthy, safe, positive and fun experiences while participating in organized sports in Napa County. When playing and competing in sports, children and young adults can learn important values and skills. Organized sports have the opportunity to educate participants about sexual violence and change cultural norms. NEWS About Sports will collaborate with leaders in our sports community, including administrators, coaches, and team captains, to educate young people about gender equality and healthy, respectful relationships. More information is available HERE.

The Survivor Pet Outreach Team (SPOT) is a program of NEWS which matches the pets of women entering the NEWS emergency shelter with a foster caregiver who will take care of the animal while the woman receives care and counseling at the shelter. This is made possible through a partnership with Jameson Animal Rescue Ranch. Often women will choose to stay with their abuser instead of seeking shelter because they are afraid that their beloved pet will be harmed or neglected. SPOT provides a safe home for the pet with a caring trained volunteer. Once the survivor is ready to live on her own, the pet will be returned, safe and sound.

The NEWS Volunteer Program provides one or two 65-hour training sessions per year, free of cost, for those interested in becoming Domestic Violence and Sexual Assault Counselors. Volunteer opportunities include becoming a member of the Domestic Violence Response Team (DVRT) and Sexual Assault response team (SART), helping provide court advocacy services, and working at the safe house on the 24-hour Help line. Contact info and information about the trainings is available HERE.

There are many other ways volunteers can help NEWS: assisting at special events, fundraising, supporting outreach and education programs, connecting NEWS to service organizations, or serving on our board of directors.  Please contact us for more information at 707-252-3687.

Outreach and Education is an important part of ending domestic violence in our community. NEWS provides domestic violence prevention and education programs to schools, underserved populations, employers, social service organizations, and the general public in an effort to help the community identify and understand the dynamics of domestic violence, and where to get help if they need it. More information and an outreach/presentation request form is available HERE.

NEWS does not discriminate against any person on the basis of race, color, national origin, disability, gender, sexual orientation, gender identity, gender expression, or age in admission, treatment, or participation in its programs, services and activities, or in employment.

Client Non-Discrimination Clause: All individuals will receive services without discrimination of race, color, sex, sexual orientation, creed, religion, age, pregnancy, marital status, or national origin. To receive services in an environment which is safe, to be treated with dignity and respect, protected by confidentiality and to have access to written information about oneself. To receive information about mental health services and other social services. This organization will comply with all applicable federal and state laws designed to assure non-discrimination for these services.

Client Grievance Policy

For further information about this policy, contact our Program Director at 707-252-3687,, TDD/State Relay: English: 866-660-4288 | Spanish: 866-288-1311.

The 3 Rs of NEWS: Refuge, Recovery, Renewal