Bilingual Housing Case Manager
Reports To: Housing Program Manager, Program Director & Executive Director
Status: Full Time flexible hours – 40 hours per week
Fringe Benefits: Medical, Dental, Vision
Rate of Pay: 40,000-44,000 annually
NEWS is committed to providing services to all victims of Domestic violence and Sexual Assault. As Napa County’s only program exclusively for victims of Domestic Violence and Sexual Assault, NEWS provides comprehensive emergency services including confidential shelter, 24-hour triage and crisis intervention, crisis line and immediate response to victims at locations including the scene of the crime, law enforcement agencies and hospitals. NEWS also offers bilingual support groups, legal advocacy, housing advocacy and ongoing case management as part of range of services offered to victims of domestic violence and sexual assault. Send resumes to email@example.com
As part of the NEWS team the NEWS Housing Case Manger is expected to embrace and nurture the NEWS culture of being client driven and trauma informed. This staff member would also work with clients to strengthen the following areas in their life: Safety, Physical & Mental Health, Economic Self Sufficiency, Job Security, Immigration, Individual and/or Group Therapy, Child Care, Credit Repair and Restoration.
- Provide needs & safety assessments of NEWS families and out of agency referrals
- Mobile advocacy including transporting clients and their children to and from appointments when needed
- This staff member would be responsible for meeting with clients in their current home in order to ensure all case management and property agreements are being met
- Conduct Self Sufficiency assessments
- Develop and maintain accurate and current case management plans
- Provide education, advocacy, transportation, etc. in order to access public benefits including Welfare to Work, CalWorks, and MediCal
- Make appropriate referrals when needed
- Work with clients to repair credit
- Develop sustainable budget
- Assist in developing banking skills, including opening checking & savings accounts
- Coordinate Housing Services Case Management Program
- Follow up on all referral to ensure that adequate, appropriate services are being provided.
- Assume primary case management responsibilities for housing clients, including but not limited to advocacy, counseling, crisis intervention, goal planning, financial sustainability, budgeting, and referrals
- Work closely with other housing programs, such as Napa Valley Community Housing, City of Napa Housing Authority, Bay Area Legal Aid, Napa Police Department. and Fair Housing Napa Valley
- Maintain program records and statistics and collect data for monthly and annual reports
- Provide clear written and verbal communication
- Attend agency and/or other meetings as directed
- Comply with all applicable federal, state and local governmental laws and regulations and agency policies and procedures
EDUCATION and/or EXPERIENCE:
Experience working as a case manager in the Health & Human Service field or Social Sciences. Experience in non-profit work preferred. Experience working with at-risk communities &/or domestic violence and/or sexual assault related issues preferred.
Ability to communicate fluently in writing and orally in English and Spanish. Ability to read, analyze, and interpret case management notes. Ability to write case manager notes and shelter correspondences. Ability to effectively present information and respond to questions from supervisors, peers, general public, etc.
Ability to operate Microsoft Word and Excel for a variety of purposes. Ability to create, send, and reply to emails. Ability to use internet search engines. Ability to maintain accurate client records and statistics.
CERTIFCATES, LICENSES, REGISTRATIONS:
Domestic Violence and Sexual Assault Counselor Certificate (or successfully attain after hire). Valid California Driver’s License required and current vehicle insurance. Complete Napa County Compliance Training.
The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. Employee is required to talk and hear, and use hands and fingers to operate a computer and telephone keyboard. Employee may be required to help move small items less than 40 lbs. Employee must have the ability to work flexible hours when needed, this includes non-traditional work hours, days, and holidays.
NEWS’ mission is to provide a nurturing refuge for victims suffering from domestic violence, and/or sexual abuse, and to be a catalyst for change through prevention, intervention and advocacy. It is our belief that in order to promote respect within the lives of those we serve, we must first start by respecting and honoring those we work with here at NEWS.
EQUAL EMPLOYMENT OPPORTUNITY
NEWS believes that all persons are entitled to equal opportunity and that personnel or management decisions should be based on merit, qualifications, and the legitimate needs of the agency, and that the best qualified applicant or employee should be selected. The agency does not discriminate against its employees or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, marital status, mental or physical disability (including HIV and AIDS), affiliation, medical condition (including cancer or genetic characteristics), sexual orientation, age, citizenship or any other classification protected by local, state, or federal law. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, compensation, discipline, and termination or any other personal action. All such discrimination is unlawful.
For information about volunteering for NEWS, please click HERE.